Everyday phone · light
Phone flashlight is not working
Test the flashlight from Quick Settings or Control Centre, remove anything covering the LED and restart the phone.
Updated 18 August 2026
Quick checklist
- Turn on the flashlight from Quick Settings or Control Centre, not only from Camera.
- Remove a case, film or magnetic accessory and test again.
- Close Camera and other apps that use the flash.
- Restart the phone and install system updates.
- If the light works intermittently, try another flash setting in Camera.
- Stop if the phone is hot or wet.
The symptom narrows the cause
The flashlight may be blocked by Camera, an accessory, software or a damaged LED flash.
| Does not turn on from quick settings | Close Camera, remove the case and restart. |
|---|---|
| Works sometimes | Check the Camera flash setting and temperature. |
| Camera and flashlight both fail | Suspect the flash hardware and seek assessment. |
| Camera flash works, torch does not | Check Quick Settings and software updates. |
Android
- Try the Quick Settings flashlight and close Camera before testing.
- Remove a case or accessory that could cover the LED flash.
- Restart and update the phone.
iPhone
- Apple recommends testing Torch in Control Centre and removing accessories that block the flash.
- If the flash works only sometimes, choose another Camera flash setting.
- If the LED still fails after a restart, service may be needed.
What not to do
- Do not cover the LED with a finger or heat-trapping tape.
- Do not install an app claiming to repair the flash.
- Do not open the phone yourself.
- Do not use a wet or overheating device.
Quick diagnosis: what works?
Quick diagnosis: what works?
Choose the closest situation. Your answer is neither sent nor stored.
When is help worthwhile?
If both Camera flash and flashlight stay dark after restarts, JVS Tuki can separate settings, software and hardware causes.